MV Visual Media – Privacy and Cookies Policy

This privacy policy sets out how MV Visual Media uses and protects any information that you give when using this website.

MV Visual Media committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st April 2018 and reviewed on a yearly basis.

What we collect?

We may collect the following information:

  • Your name
  • Your address
  • Your business/company name and job title
  • Contact information including email address
  • Personal information we may need to be aware of to provide a service
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers.
  • Payment Information
  • Cookie Information
  • Computer ID Addresses

The Personal Data collected is categorised under contacts.

We may also collect personal data that you give to us about other people if you register their details on their behalf. We may also use this information to send marketing and information communications. 

You agree that you have notified any other person whose personal data that you provide to us of this privacy notice and, where necessary, obtained their consent so that we can lawfully process their personal data in accordance with this policy.

All personal data that you provide to us must be true, complete and accurate. If you provide us with inaccurate or false data, and we suspect or identify fraud, we will record this.

You do not need to provide us with any personal data to view our website. However, we may still collect the information set under the ‘Data we automatically collect’ section of this policy, and marketing communications in accordance with the ‘Marketing Communications’ section of this policy.

When you contact us by email, phone, SMS, social media post, postal mail, we may keep a record of the correspondence and we may also record any telephone call we have with you. Also, if you contact us via a web form on our website the details you supply may be stored in a database connected to the website which may be accessed by an administrator.

Data we automatically collect

When you visit our website, we, or third parties on our behalf, automatically collect and store information about your device and your activities. 

This information could include

  • (a) your computer or other device's unique ID number;
  • (b) technical information about your device such as type of device, web browser or operating system;
  • (c) your preferences and settings such as time zone and language; and
  • (d) statistical data about your browsing actions and patterns. 

We collect this information using cookies in accordance with the Cookie section of this policy and we use the information we collect on an anonymous basis to improve our website and the services/products we provide, and for analytical and research purposes.

We also allow advertisers and advertising networks to collect information about your computer or mobile device, activities, and geographic location to enable them to display targeted ads to you and provide us with anonymous information about our users’ behaviour. Again, this takes place through the use of cookies in accordance with the Cookie section of this policy.

What we do with the information we gather?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Arranging and delivering your photographic/videoing service
  • Providing you with further information and advice about our services
  • Answering any questions you have about our services.
  • Direct marketing
  • Internal record keeping

We may also use the information to improve our products and services.

We collect your Personal Data according to our legitimate interests of providing a photography/videoing service. We may periodically do direct marketing by telephone and post.

If you have given consent, we will also send you email marketing messages.

Security and information transferred overseas.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

From time to time, our suppliers may need to store and process your data in the United States.

When this occurs, your data is safeguarded by our policy of using suppliers who hold a current Privacy Shield Certification for their US-based operations.

Who might we share your information with?

On occasions we may have to deal with third parties to arrange locations for photography/videoing and also provide services and products relevant to your requirements as discussed during our consultation. On these occasions we will ask your consent to do so.

We will share your Personal Data with British central or local government bodies and their agencies when we are explicitly required to do so by law.

Cookies

A cookie is a small text file containing a unique identification number that is transferred (through your browser) from a website to the hard drive of your computer. The cookie identifies your browser but will not let a website know any personal data about you, such as your name and/or address. These files are then used by websites to identify when users revisit that website.

Our website uses cookies so that we can recognise you when you return, and personalise your settings and preferences. Most browsers are initially set up to accept cookies. You can change your browser settings either to notify you when you have received a cookie, or to refuse to accept cookies. Please note that our event ticket shop/website may not operate efficiently if you refuse to accept cookies.

We also use Google Analytics to monitor how our website is used. Google Analytics collects information anonymously and generates reports detailing information such as the number of visits to the event ticket shop/website, where visitors generally came from, how long they stayed on the website, and which pages they visited. Google Analytics places several persistent cookies on your computer's hard drive. These do not collect any personal data. If you do not agree to this you can disable persistent cookies in your browser. This will prevent Google Analytics from logging your visits.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Marketing Communications

If you opt in to receive marketing communications from us you consent to the processing of your data to send you such communications, which may include newsletters, blog posts, surveys, social media information, deals, offers and information about new events. We retain a record of your consent.

You can choose to no longer receive marketing communications by contacting us at mark@mvvisualmedia.co.uk or clicking following the unsubscribe links from a marketing email or SMS. If you do unsubscribe to marketing communications, it may take up to 5 business days for your new preferences to take effect. We shall therefore retain your personal data in our records for marketing purposes until you notify us that you no longer wish to receive marketing emails from us.

What are your rights?

You can contact mark@mvvisualmedia.co.uk and:

  • Ask us to provide a copy of your Personal Data for you that we hold or process
  • Request that we correct the Personal Data for you that we hold or process
  • Object to our processing of your Personal Data
  • Inform us that you want the Personal Data we hold on you erased.
  • Opt out of email marketing, and or all our direct marketing at any time

How long do we keep hold of your information?

If you register your details with us, we shall retain your personal data until you ask us to remove you.

If you receive marketing communications from us, we shall retain your personal data until you opt out of receiving such communications.

If you have contacted us with a question or comment, we shall retain your personal data for as long as necessary following such contact to respond to any further queries you might have.

If you have otherwise requested information regarding products/services with us, we shall retain your information for 6 years, or until you request that we no longer contact you.

Our Details:

This Privacy Policy is issued by Mark Varney trading as MV Visual Media.

Our Principal place of business is at 34 Daly Avenue, Hampton Magna, Warwick, CV35 8SE.

You can contact us:

  • By Post, using the address above
  • By telephone, the contact number published on our website
  • By email using mark@mvvisualmedia.co.uk

If you have any complaints in relation to this policy or otherwise in relation to our processing of your personal data, you should contact the UK supervisory authority: The Information Commissioner, see www.ico.org.uk.

What's been said

  • "We had such a great time on our photo shoot with Mark. He was thorough, professional, engaging and we felt relaxed and at ease immediately. This produced great results for us and we would highly recommend his services."

    Nicola Cairns and Annette Holloway - Good Egg Recruitment
  • "My experience dealing with Mark was an absolute pleasure. Mark is professional, results orientated and keeps you informed. Absolutely impeccable service, he delivered when he said he would with a fantastic result. We will be using Mark on all future projects."

    Paul Quinn, Creative Director - Zube Creative Ltd
  • "I booked Mark for our company photo shoot. Wow what a job he did and he was so professional and patient. Best recommendation I have ever had from a friend. I can’t wait to do more work with him in the future. I can’t recommend him highly enough!!!!!!"

    Leanne Powell - The View